Data Deletion Request

What data we store

When you connect a social media account (Facebook, Instagram, or other platforms) to BlueSocial, we store the following data associated with your account:

• Your platform user ID and account name
• Encrypted OAuth access tokens used to publish and read analytics on your behalf
• Posts, engagement data, and performance metrics from your connected accounts
• Your email address and profile information from your BlueSocial account

How to request deletion

To request deletion of your data from BlueSocial, send an email to support@nexusblue.io with the subject line Data Deletion Request — BlueSocial.

Please include:

• The email address associated with your BlueSocial account
• The social platforms whose data you want removed (or "all")

What happens next

We will process your request within 30 days. Upon completion, we will send a confirmation to your email address confirming that your data has been permanently deleted from our systems.

Deleting your data will permanently remove all stored tokens, posts, analytics, and account information associated with the requested platforms. This action cannot be undone.

Questions

If you have questions about how we handle your data, contact us at support@nexusblue.io.